Frequently Asked Questions (FAQs)
On this page:
- How do I start the questionnaire?
- Who can participate?
- How long is the questionnaire?
- Who has commissioned this research?
- Can I complete the survey on my smartphone?
- Can I complete the survey in another format?
- Do I get paid for taking part?
- Is the information I provide safe online?
- What about cookies?
How do I start the questionnaire?
You can simply click on the link included in your invite email and it will take you directly to your survey. You can also go to www.energysavingsurvey.co.uk and enter your username and password.
Who can participate?
Anyone who overseas ECO4 retrofits in a company invited to take part can participate.
How long is the questionnaire?
The questionnaire should only take about 20-25 minutes to complete, depending on the answers you give.
Who has commissioned this research?
The Department for Energy Security and Net Zero (DESNZ) has commissioned Verian, an independent research organisation, to conduct this study on its behalf. The results will be used to inform future planning and policy design.
Can I complete the survey on my smartphone?
Yes, you can complete the survey on your smartphone.
Can I complete the survey in another format?
Yes, if you would like to receive a telephone call from one of our survey team to complete the survey over the phone email energysavingsurvey@veriangroup.com and we will arrange for someone to call you.
Do I get paid for taking part?
As a thank you for your time, you will receive a £30 voucher.
Is the information I provide safe online?
We take our responsibilities to keep your personal information secure very seriously. As such we take every reasonable precaution to ensure your information is protected from loss, theft or misuse. We use a secure Website (HTTPS) to ensure that your data is protected. This is the same type of Website that you would generally see when shopping online.
As part of our commitment to the security of your information, Verian has regular internal and external audits of its information security and is accredited to the International Standard for Information Security, ISO 27001.
What about cookies?
This web questionnaire detects your computer's operating system, screen resolution and the browser you are using in order to adjust the questionnaire to best suit your system. This is done by the use of a cookie created on your computer. This information is returned to us and stored for statistical purposes only. We do not collect or store any personal information. It is possible for you to delete 'cookies' or to prevent their use by adjusting the browser settings on your computer.